Her expertise and deep knowledge of the local market are impressive. At the same time Ms Knaut-Thoms quickly developed a thorough understanding of our needs as an international family (German-French). Her resilience, positive spirit and persistency helped us to overcome backlashes, better wait for more offers to come and remain positive.
She is extremely customer-oriented, very flexible and offers an excellent after-sales-service from checking rental contract details to finding appropriate energy- and WiFi-suppliers. Like this we managed to not only find a flat, but our new home for the next years to come. We highly recommend her service for any Frankfurt newcomers, being them expats or Germans.”
Carole B. & Oliver W.
We made an excellent choice in hiring Relocation Assistance since the very beginning, and so we never experienced any stress or failure when dealing with the German authorities, even when there were some complex requests.
Relocation Assistance were always happy to answer any questions we had, always made sure we were well prepared to successfully complete all the administrative procedures we needed, and always there – present with us at the appointments not only as an indispensible ally but also giving us reassurance and hope every step of the way.
Their help was crucial when the decision on whether we would stay or return was being made and what I value beyond their abundant competence is their human touch and sincere, kind-hearted caring for the people they are helping.
They have been absolutely amazing and I am recommending them wholeheartedly.
Dime, Biljana and Anna N.
Our consultant, Irene Knaut-Thoms was very professional and friendly, understood our preferences well and was quick and efficient.
We are very happy to recommend her and Relocation Assistance, they made our relocation smooth, easy and stress-free.”